Privacy Policy

1. Information We Collect

A. From the Marketing Website
We may collect the following information:

Personal Information: We may collect your name, email address, and any other details you voluntarily provide.
Usage Data: We collect information such as your IP address, browser type, pages visited, and timestamps via analytics tools.

B. From the Customer Application
When you use our application, we may collect:

Personal Information: Such as your name, phone number, and email address.
Asset and Activity Data: Information you input regarding digital assets (metadata only), assigned contacts, trustees, and related actions.
Authentication and Access Data: We use SSO (Single Sign-On) with third-party providers. While we don't store user passwords, we do retain associated email addresses and phone numbers for communication and security.

2. How We Use Your Information

A. Marketing Website

To respond to your inquiries.
To send marketing updates, newsletters, or educational content. You may unsubscribe at any time via the link in our emails.
To analyze website usage and improve performance and content.

B. Customer Application

To provide core functionality, including managing digital assets, assigning contacts, creating transfers, and sending system notifications (e.g., asset activity, access updates).
To verify identity and secure accounts via SMS and email authentication.
To communicate platform updates, helpful tips, feature announcements, and service notifications.
To provide customer support via email or SMS as needed.
To ensure system integrity, perform audits, and improve overall functionality.

3. Communication Practices

We communicate with customers via:

Email: For feature announcements, account updates, service notifications, and regular newsletters.
SMS: For authentication, verification, and important activity alerts related to your account.
Support Contact: When initiated by the customer or in response to service-related needs.

We do not sell, rent, or trade your email address or phone number.

4. Cookies and Tracking (Marketing Website)

Our Website uses cookies and similar tracking technologies (e.g., Google Analytics) to collect data about visitor behavior. You can manage or disable cookies through your browser settings.

5. Data Sharing

We only share your data in the following cases:

With trusted service providers who support core functionality (e.g., analytics, communications).
When required by law or to protect the rights, property, or safety of our users or the public.
We do not sell or rent your personal data to third parties.

6. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your data. While no system is 100% secure, we follow industry best practices to minimize risk.

7. Your Rights

You have the right to:

Request access to your data.
Request that we update or delete your information, subject to any legal retention requirements.

To make a request, contact us at support@digitallifebox.com.

8. Third-Party Links

The Marketing Website may contain links to third-party content, such as embedded videos or external resources. We are not responsible for the privacy practices or content of these third-party sites.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page and noted with the updated date above.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us at:
support@digitallifebox.com